THE HUMAN DIMENSION OF SAFETY
We have led the way in developing a new fifth pillar in our Safety Management System: The Human Dimension of Safety. This pillar sits at the heart of our safety management system, and influences each of the other pillars: Safety Policy, Safety Risk Management, Safety Assurance, and Safety Promotion.
Within the Fifth Pillar, we are expanding our work on the Destination Zero program. The Fifth-Pillar also contains our development on life-saving thinking, life-saving behaviours, brain-centric hazards, individual and team reliability. We are committed to improving the mental, social, and psychological wellbeing of individuals and strengthening our controls against human factor related hazards in aviation.